Healthcare advisory

Your team has the process, but something else is missing...

You already have some kind of structure or tools like SBAR, CUS, or the Two Challenge Rule to give your team a process to follow. Yet something feels off within your team and the results they're producing. What's missing isn't the process. It's what happens underneath it.

The friction underneath

What's Actually Happening

Incident debriefs go quiet in the room, but the same complaints show up later in one-on-one or the hallway.

Training scores well the day of, then the same hand-off tension is back within a few months.

You keep getting pulled in to referee the same conflict between two roles or shifts, no matter how the protocol gets rewritten.

You can tell something's off on the team, but you can't tell if it's communication, training, or something structural.

The intervention

Where I Come In

I work alongside the systems you already have and help strengthen them, so your team can use them as intended.

If the current process or tools are not the right fit, I help you identify what kind of system or support your team needs and advise you on putting it in place.

I help you tell whether what you're seeing is a communication gap, an operations issue, or a skills gap, so you're not guessing.

I give you a way to coach your team through conflict instead of managing the same one over and over.

Two ways to engage

A focused session, or support that sticks.

Choose the level of support that matches the change you need to make. Both options are grounded in the same Cognitive Leadership Style Framework.

Option 1 · featured

The Workshop

$5,500

Format: 4 hours, on-site or remote
Capacity: Up to 50 attendees
Travel: Fees confirmed at scheduling

One focused, high-energy session. Your team walks out with language and tools they can use the next day.

What’s included

—A live assessment of thinking styles: Analytical, Visionary, Relational, and Structural
—The Cognitive Leadership Style Framework, applied directly to your team's pain points, not into abstract theory
—NLP-based techniques to slow down high-stress conversations and reduce conflict in the moment
—A segment on neurodivergent thinking styles, reframing how they show up under pressure
—Role-based breakout sessions and a facilitated group debrief

Discuss this option

Option 2

Built to Last

The Full Program

$11,500 annually

Format: The Workshop plus 1 year of implementation and support, including one annual virtual round table refresher (up to 2 hours) open to all staff.

For organizations that want this to actually stick, not just land for one day.

What’s included

—Everything in The Workshop
—A 2 hour coaching session for one to two people that work there, so they can carry it forward
—One half-day cohort session to keep the plan alive
—A joint review of what's held since the workshop, and what needs reworking

Discuss this option

Start a conversation

Let’s find the friction point.

Bring the recurring handoff, conflict, or implementation gap. We’ll help you identify what’s actually happening and what to do next.